State Farm® Insurance Agent Patrick Gray

"Recently, I was randomly stopped by an officer who explained that as he drove behind my vehicle, he ran my license plate and saw I had a seize vehicle request. As I sat listening and bewildered, I provided my license, registration and insurance. He then suggested I called my insurance company State Farm, Patrick Gray's office. They also pulled up the same State request to seize my vehicle. Patrick Gray and his staff quickly figured out how this happened from a previous situation that occurred while with a different State Farm office. The error was left uncorrected. Patrick Gray's office quickly went to work, contacting the State to get the information corrected and updated, while Patrick himself explained the situation to the officer in detail. My license was eventually returned and the ticket revoked. This was an example of a bad day turned into a good day because someone knew what to do. I would not know where to begin had I been left to handle this alone. Patrick Gray and his team knew exactly what to do instantly. They jumped into action and helped me get safely off the side of a busy road and on my way. I was in good hands with a knowledgeable team who helped save me from what could have been a costly and unpleasant experience with the law. Great work Patrick Gray and his State Farm team. I can't thank you enough."

"Shortly after my November 2005 purchase and move-in to a new home, I transitioned my 40+ year State Farm® Insurance dealings to Patrick Gray's office in Ocoee, FL. Now, 18 years later, they are still the servicer of my life & auto policies — even after my relocating residence 115 miles away from Ocoee in December 2012. My initial dealings were with Patrick himself and have continued over the years, though my primary interaction the past 15 years has been with Office Manager Stephany Arreola. Her prompt attention & stellar service have been exceptional in every way; I feel I've enjoyed above and beyond A+ customer service. I can confidently recommend anyone to seek Stephany's service and trust feeling secure in her very capable hands. Thank you, Stephany, for all you continue to do."

"Worst decision you can make is choosing this agency. You absolutely cannot trust this agency. I'm miserable right now because of patrick gray. In the last 8 months my price went from paying $143 a month for car insurance and rental insurance and then one month jumped to $178 a month. THEN I WOKE UP THIS MORNING AND WAS CHARGED $227. I WAS NOT MADE AWARE OF ANY PRICE INCREASES ON ANY EMAILS. IM A POOR GUY WORKING 2 JOBS WITH A 2014 POS WITH 155,000 MILES ON IT. I'm beyond furious on how they suck you in and spit you out. and they don't help you they just give you the run around... in the process of finding another company to do business with since patrick gray can't do anything for me."

"Patrick Gray - State Farm Insurance, Ocoee, FL. I am delighted to write this reference on behalf of your office, which has proven to be a shining example of professionalism and efficiency in the field of insurance. Throughout my 10 years or more as a customer, I have received exceptional service that deserves praise. The attention I have received from your team has been unmatched. Specially from the agents Stephany and Alejandra. They have consistently demonstrated a high level of knowledge and expertise in all aspects of insurance. Whenever I've had questions or needed assistance, they have responded promptly, clearly, and efficiently. I have no hesitation in recommending your services to anyone. I sincerely appreciate everything you have done for us and look forward to continuing as satisfied clients in the future. Sincerely, Margarita and Sergio Rosas"

"Thanks to Stephany, my recent experience at Patrick Gray State Farm Insurance was exceptional. Shopping for insurance has never been pleasant for me, but Stephany changed that completely. Her knowledge, courtesy, efficiency, and, most importantly, honesty, made the process a breeze. I initially came in for one insurance policy but ended up securing multiple, including life, car, and home insurance. Stephany patiently explained each policy, ensuring I fully understood their coverage and benefits. I can confidently say that for any future insurance needs or inquiries, Patrick Gray State Farm Insurance and Stephany will be my first and only choice. Thank you, Stephany, for making insurance shopping enjoyable."

"Jonathan was extremely helpful when my homeowners insurance premium went through the roof. He provided me with helpful information including setting me up with an appointment for a wind mitigation which helped to save more money. His prompt and courteous follow up was greatly appreciated!!"

"I have been using Patrick Gray State Farm since 2010 and have only ever increased the business I do with them. They have always been wonderful and take care of all my needs. My most recent call with Hannah not only answered my current question, but answered questions I did not know I needed to ask. Good group of people who always go above and beyond."

"Hannah Flynn at Patrick Gray’s office provided me with fast, easy, and direct service to add me to a policy. Her efficiency made it possible for me to get a new temp auto insurance card and binder fast and not hold up the purchase of a vehicle. The service was straightforward and completed in less than 10 minutes."

"Excellent customer service alway provided by Hannah at Patrick Gray, State Farm insurance agency at Ocoee, very customer oriented, resolve any concerns that customers has on timely manner , excellent follow up, great subject matter knowledge, I would definitely recommend for any of our insurance need."

"I’ve been with Patrick Gray’s office with my auto insurance for 2 years. I switched from gecio after my rates went up very high (with no claims / accidents or tickets). I’ve had lower rates and wonderful customer service with Chelsea Criddle. I’m a happy customer & recommend them."