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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 7, 2024

5  out of  5 rating by KELLY MOY
"Hannah Is amazing! Our property Mgmt company is being very difficult this year. Called her to make updates, barely hung up and the information was emailed to me. Thank you!"
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deepak gandhi

June 6, 2024

5  out of  5 rating by deepak gandhi
"Recently had a great experience with my local State Farm. I had an issue with my mileage reading.Hannah Flynn @ State Farm was able to fix this issue . I recommend her for the professionalism and great communication skills. Thank you"
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Leilani Davis

June 4, 2024

5  out of  5 rating by Leilani Davis
"Hannah and Stephany have been such a tremendous help! Hannah went above and beyond with assisting my husband moving from another state farm agency to mine so we could combine households, and save on our insurance. She made the process seamless, answered all of our questions and followed up timely! Stephany assisted quickly in helping me update my drive safe and save app information, as i entered the incorrect mileage, she quickly jumped in and got it fixed for me, and followed up once it was completed. The responsiveness, professionalism, and dedication to this team has been the best from day 1. Thank you to my friend Bria Brown for her recommendation and guidance as a previous employee, and for getting me in contact with a great team for myself and now my husband!"
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Harland Henry

May 22, 2024

5  out of  5 rating by Harland Henry
"I like working with proficient professional staff and this agency offers the best in professionalism, good communication and efficiency. My latest experience took less than 30 minutes to resolve between a report, a schedule for auto repair and a replacement car during repair. And it was all seamless. I can rely on Patrick Gray State Farm Agency at all times. I highly recommend them on anything insurance."
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Jimmy Tran

May 9, 2024

5  out of  5 rating by Jimmy Tran
"I can only say good things about this company and staff, I been with them since I was on my dads policy when I got my learners permit and been with them ever since, I am in my mid forty's now and everytime I call Patrick grays office they provide great service, I delt with the whole staff personally but have been dealing with Stephanie for years now and she always provide awesome service and always go above and beyond to help with any situation brought up. She helped me save tons of money and always provide answers that I am looking for. There is No hesitation for recommending this staff and will always remain a customer to this great team, thank you guys"
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April 30, 2024

1  out of  5 rating by HamOnRye
"Worst decision you can make is choosing this agency. You absolutely cannot trust this agency. I'm miserable right now because of patrick gray. In the last 8 months my price went from paying $143 a month for car insurance and rental insurance and then one month jumped to $178 a month. THEN I WOKE UP THIS MORNING AND WAS CHARGED $227. I WAS NOT MADE AWARE OF ANY PRICE INCREASES ON ANY EMAILS. IM A POOR GUY WORKING 2 JOBS WITH A 2014 POS WITH 155,000 MILES ON IT. I'm beyond furious on how they suck you in and spit you out. and they don't help you they just give you the run around... in the process of finding another company to do business with since patrick gray can't do anything for me. So now a few momths later I wake up with out being notified that insurance went up to 267 per month. I have no tickets and a payed off car this is insane. I'm 35 yrs old. All the other 5 stars got to be fake ppl can't be this happy with rates shooting up in leaving ASAP. Patrick Gray is the worst experience I ever had your a fool to buy into this company."
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Sreemoy Ghosh

April 23, 2024

5  out of  5 rating by Sreemoy Ghosh
"Great service, great quotes and very fast! Highly recommend"
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Pauline Blake

April 19, 2024

5  out of  5 rating by Pauline Blake
"Recently, I was randomly stopped by an officer who explained that as he drove behind my vehicle, he ran my license plate and saw I had a seize vehicle request. As I sat listening and bewildered, I provided my license, registration and insurance. He then suggested I called my insurance company State Farm, Patrick Gray's office. They also pulled up the same State request to seize my vehicle. Patrick Gray and his staff quickly figured out how this happened from a previous situation that occurred while with a different State Farm office. The error was left uncorrected. Patrick Gray's office quickly went to work, contacting the State to get the information corrected and updated, while Patrick himself explained the situation to the officer in detail. My license was eventually returned and the ticket revoked. This was an example of a bad day turned into a good day because someone knew what to do. I would not know where to begin had I been left to handle this alone. Patrick Gray and his team knew exactly what to do instantly. They jumped into action and helped me get safely off the side of a busy road and on my way. I was in good hands with a knowledgeable team who helped save me from what could have been a costly and unpleasant experience with the law. Great work Patrick Gray and his State Farm team. I can't thank you enough. Thank you Ms Hannah Flynn for your quick response to my request for documents to be sent to me re: my renters insurance with State Farm....and you were not even aware that I had a deadline to submit these documents. I guess I had nothing to worry about after making my request to you. Great prompt service. Its good to have the State Farm team on my side yet again"
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Wen-D L

April 3, 2024

5  out of  5 rating by Wen-D L
"Chelsea was very responsive and friendly"
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Brysen Thorpe

March 26, 2024

5  out of  5 rating by Brysen Thorpe
"Stephany is always so helpful and detail oriented."
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Arold Joasil

March 21, 2024

5  out of  5 rating by Arold Joasil
"Chelsea is great! I appreciate her professionalism and focus on customer satisfaction."
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Chris W Bonner Jr

February 20, 2024

5  out of  5 rating by Chris W Bonner Jr
"This team is very kind, friendly, courteous and knowledgeable on the subject matter. I have several financial instruments with them and I have been a member for well over a decade now. They have always been pleasant and I would recommend people from all demographics to seek them out."
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Mattie Aikens

February 19, 2024

5  out of  5 rating by Mattie Aikens
"The positive experience working with Marcus Jefferson as a first-time homebuyer. It's great that he made me feel comfortable and took the time to help me with my policy. If you ever need to do business with him again, you would be happy to, and you plan to recommend him to your family and friends. It's wonderful to have someone like Marcus who you trust and enjoy working with. It's wonderful that I had a positive experience working with Marcus Jefferson and that he made it easy for you to understand my policy. Thanking him and expressing your appreciation is important, and sharing my positive experience with your family and friends is a great way to help others who may need similar assistance. Marcus provided me with exceptional service, and it's always great to acknowledge and recognize that. Marcus Jefferson, keep God first; he will move you to bigger mountains."
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Helene Dannenberg

February 15, 2024

5  out of  5 rating by Helene Dannenberg
"Hannah Flynn made the “chore’ of updating our insurance when we purchased a new vehicle fast and painless! Hannah was very professional and at the same time, very personable and easy going. That made my day! Patrick Gray’s entire staff has been great in our dealings. Thank you, and keep up the great work."
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Bridget Suarez

January 29, 2024

5  out of  5 rating by Bridget Suarez
"Wonderful agency to work with. Hannah is incredibly helpful and efficient in helping answer questions and make any necessary changes requested. We appreciate all you do."
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Tanya Torres

January 15, 2024

5  out of  5 rating by Tanya Torres
"Hannah and the other ladies are absolutely amazing, helpful, friendly and are quick! When i was adding a vehicle to my car she noticed additional coverage that i had requested that i didn't need and saved me even morw money.Patrick Gray's rates are competitive and the help you get is incredible. Appreciate the team!!"
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Vito Mik

December 22, 2023

5  out of  5 rating by Vito Mik
"Hannah has been so helpful to our insurance situation. Every time I email she responds almost immediately. Thank you so much for all that you do!!!"
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Samantha Rybarczyk

December 19, 2023

5  out of  5 rating by Samantha Rybarczyk
"We absolutely adore Chelsea! Her customer service is always amazing and personable. She is extremely knowledgeable and actually cares for you as a person not just another client!"
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Scott Freiberger

December 13, 2023

5  out of  5 rating by Scott Freiberger
"Hannah and the staff in the office are always very happy to assist with any concerns I may have. Very pleased with the office (the rising prices of insurance-not so much). I have been with Patrick for years and they make it as smooth and simple as insurance can be. Definitely recommend Patrick and his office."
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nax joye

December 7, 2023

5  out of  5 rating by nax joye
"Highly recommend. Hannah Flynn has made the whole insurance process so simple from start to finish - extremely responsive and personable team."
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Caity Grace

December 6, 2023

5  out of  5 rating by Caity Grace
"I had such an amazing experience with this office! Everyone I spoke with was very informative and helpful. I will be recommending all of my friends to call here for a quote! 😊"
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Roxanne ruiz

December 1, 2023

5  out of  5 rating by Roxanne ruiz
"This place is amazing. Stephany took great care of me with my life insurance & car insurance! Will definitely be back!"
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Anand Sunder

November 15, 2023

5  out of  5 rating by Anand Sunder
"Stephany helped me with my car insurance with Statefarm and the process was seamless. Not only did she help me with saving $$ but also ensured I had the right coverage needed for me and my family."
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Victor A Castellon

November 13, 2023

5  out of  5 rating by Victor A Castellon
"Thank you Hannah Flynn for always helping me, always kind and friendly.."
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steve cohen

November 13, 2023

5  out of  5 rating by steve cohen
"I had an opportunity to deal with Ms. Hannah Flynn with State Farm Insurance agency in Ocooee, FL. Ms. Flynn was able to assist me with our policies. Her knowledge was extremely helpful in guiding me to maximize our Insurance. Thank you, Ms. FLYNN."