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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keith Daly

March 14, 2025

5  out of  5
rating by Keith Daly
"I have had the pleasure of entrusting my insurance needs to Patrick Gray’s State Farm for well over a decade, and I can confidently say that his agency sets the gold standard for service, reliability, and personalized care. Patrick and his team go above and beyond to ensure that every client receives the right coverage tailored to their unique needs. Whether it’s auto, home, life, or business insurance, they take the time to explain options clearly, making sure you’re not just covered, but truly protected. Their responsiveness and dedication to customer satisfaction are unmatched whenever I’ve had questions or needed assistance, they’ve been there with prompt and professional support. Beyond just policies, Patrick’s agency provides a level of trust and peace of mind that is invaluable. If you’re looking for an insurance provider who genuinely cares about your well-being and financial security, look no further than Patrick Gray’s State Farm. I highly recommend them for all your insurance needs"
We responded:
"Keith, Thank you for your fantastic review and for trusting Patrick Gray’s State Farm with your insurance needs for over a decade. We're thrilled to hear that our personalized service and dedication to your auto, home, life, and business insurance have met your expectations. Your trust and peace of mind are invaluable to us. We appreciate your high recommendation and look forward to continuing to serve you."
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R Dunn

March 7, 2025

5  out of  5
rating by R Dunn
"Hannah Packey is a pleasure to deal with. Professional, knowledgeable, efficient, and pleasant. Unusual qualities these days!"
We responded:
"Thank you for your kind words! We're delighted to hear Hannah provided you with such a great experience. We'll pass on your compliments to her. If you need anything else, please let us know. We look forward to being there for you!"
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Jonathan McQueeney

February 26, 2025

5  out of  5
rating by Jonathan McQueeney
"Chelsea Criddle provided excellent council while providing direction to me in reviewing quotes for Home Owner Insurance. You have a great employee with Chelsea I have recommended her to several people."
We responded:
"Thank you for your kind words! We're delighted to hear that Chelsea provided excellent service. We appreciate your recommendation and are here to help whenever you need us."
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Adam Starks

February 18, 2025

5  out of  5
rating by Adam Starks
"Mrs. Hannah Packey is a very good and swift agent when it comes to her line of work! No complaints whatsoever."
We responded:
"Adam, Thank you for your kind words! We're thrilled to hear about your positive experience. If you need any further assistance, feel free to reach out."
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David Konop

February 17, 2025

5  out of  5
rating by David Konop
"I recently moved from another state and had to switch over my auto policy. I dealt with the customer service representative Chelsea Criddle, and she did a great job making the process simple and easy."
We responded:
"David, Thank you for your kind words! We're delighted to hear Chelsea made your policy transition simple and easy. If you need any further assistance, we're here to help!"
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Kc Coyne

January 31, 2025

5  out of  5
rating by Kc Coyne
"I am so appreciative of this agency, especial Chelsea Criddle. She is knowledgeable and helpful. I have a situation trying to get home owners. We have had to go back and forth with emails and phone calls. She always returns emails or calls promptly with a smile and kindness in her voice. We have had to make changes on the policy and she has had to amend it multiple times and always took care of it with no complaints. Definitely made a trying time much easier."
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear about your positive experience with our agency and especially with Chelsea. It's wonderful to know that she was able to assist you promptly and kindly. Making sure our clients feel supported and at ease is our top priority, and we're glad Chelsea could help make a challenging time easier for you. If you need any further assistance, please don't hesitate to reach out. Thanks again for your kind words!"
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Lisa Jackson

January 30, 2025

5  out of  5
rating by Lisa Jackson
"What a Team! Mr. Gray has talented, knowledgeable, responsive associates like Chelsea Criddle, who assisted with home coverage, only to go on to wrangle my auto as well. Obviously Mr. Gray gives his associates latitude to provide holistic service, rather than myopic "get it done". Made all the difference for me when my carrier left the state, clock ticking. Did the due diligence and found the policy I requested at a price I could afford! Need insurance "anything", reach out to Mr. Gray's crew. Real professionals!"
We responded:
"Lisa, Thank you for your kind words! We're thrilled to hear that Chelsea could assist you with both your home and auto coverage needs. We strive to provide comprehensive and personalized service to ensure our customers are well taken care of. We're glad we could help you find the right policy at an affordable price during a critical time. Looking forward to being there for you."
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sarah marinho

January 16, 2025

5  out of  5
rating by sarah marinho
"Chelsea has been great to work with! Always communicative and kind- 10/10 recommend!!"
We responded:
"Sarah, We're delighted to hear that Chelsea has been great to work with. Your recommendation means a lot to us!"
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Nikki Garver

January 15, 2025

5  out of  5
rating by Nikki Garver
"Chelsea C has been phenomenal to work with. She's so prompt, efficient, friendly and easy to work with. And she saved us money! We are so pleased with our switch to State Farm."
We responded:
"Hi Nikki, Thank you for your kind words! We're thrilled to hear that Chelsea provided excellent service and helped you save money. We're glad you're pleased with your switch to State Farm. If you need anything else, we're here to help! Welcome to the State Farm family!"
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Alyssa Costales

January 15, 2025

5  out of  5
rating by Alyssa Costales
"Chelsea was super helpful with setting up my policy. She answered all the questions that I had and was super thorough with her explanations."
We responded:
"Hi Alyssa, Thank you so much for your kind words! We're thrilled to hear that Chelsea was able to assist you so effectively with setting up your policy. Our team strives to provide thorough and helpful service, and it's wonderful to know that Chelsea met your expectations. If you have any more questions in the future or need further assistance, please don't hesitate to reach out. Thanks again for choosing us!"
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Lionel Aguilar

January 13, 2025

5  out of  5
rating by Lionel Aguilar
"This State Farm Office is amazing. I recently went through the process of adding a vehicle to my policy. I spoke with a few different people over the phone during the course of a few months. Everyone here always knew where the last person left off. Hannah particularly helped me understand the changes I made and always responded to my (many) emails and phone calls. Thank you Patrick for assembling a great team that represents the best of State Farm."
We responded:
"Lionel, Thank you so much for your kind words and for taking the time to share your experience with our office! We're thrilled to hear that you had a positive experience adding a vehicle to your policy. Our team is committed to providing seamless and attentive service, and it's wonderful to know that Hannah and the rest of our staff were able to assist you effectively throughout the process. We truly appreciate your feedback and your recognition of our team's efforts. Thank you for being a valued State Farm customer!"
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Ronald Miller

January 13, 2025

5  out of  5
rating by Ronald Miller
"Marcus contacted me after he reviewed my policies and noticed I was potentially missing out on discounts. He was able to lower my homeowners rate by $700 and even got me a discount on my autos. Thanks Marcus!"
We responded:
"Hi Ronald, Thank you for sharing your experience! We're delighted to hear that Marcus was able to help you identify potential savings and reduce your homeowners & auto insurance rates. We appreciate your kind words & look forward to continuing working with you."
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Oscar Ruiz

January 8, 2025

5  out of  5
rating by Oscar Ruiz
"Hannah has been super helpful with our policy here in Florida. She takes time to answer any questions we have and is extremely diligent with her follow up. We appreciate all of the help and support and if you are looking for someone that cares…Hannah is fabulous."
We responded:
"Oscar, Thank you so much for your kind words! We're thrilled to hear that Hannah has been able to assist you with your policy and provide the support you need. We take pride in our team's dedication to our clients, and your feedback is truly appreciated. Thank you again for choosing us!"
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It's Katie

December 24, 2024

5  out of  5
rating by It's Katie
"Chelsea was great! She helped me lower my cost and set me up with what I needed quickly and stress free :)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chelsea was able to assist you efficiently and help lower your costs. Our team strives to provide quick and stress-free service, and it's wonderful to know that we met your expectations. We look forward to always be there for you!"
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James Michael

November 19, 2024

5  out of  5
rating by James Michael
"Hannah Packey was REALLY easy talk to and to work with and solved all my concerns and issues in just a few short minutes. She is a true asset to the Robert Gray State Farm office! Keep up the Great work Hannah!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Craig Geyer

November 13, 2024

5  out of  5
rating by Craig Geyer
"I have been with SF for over 30 years and Mr. Gray's office for the last 12. Patrick and his staff are always professional and immediately response to any inquiry!"
We responded:
"Craig, Thank you for your kind words! We're thrilled to hear about your positive experience with SF and our office. We appreciate you and look forward to continuing to serve you!"
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Stacey Currie

October 18, 2024

5  out of  5
rating by Stacey Currie
"Hannah was very polite, helpful, efficient and a true delight to deal with. Thank You State Farm for hiring good people."
We responded:
"Stacey, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Hannah was able to assist you in such a positive manner. Providing excellent service is our top priority, and it's wonderful to know that Hannah exemplified this during your interaction. We will be sure to pass along your compliments to Hannah and the rest of our team. If you ever need further assistance, please don't hesitate to reach out. Thank you once again for your feedback and for choosing State Farm!"
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Steve Gary

September 30, 2024

5  out of  5
rating by Steve Gary
"My experience with this State Farm office is exceptional, truly professional and knowledgeable in all things pertaining to INSURANCE..."
We responded:
"Thanks for the awesome review! 🌟 We're here for you! 🙌"
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Sarah Marinho

August 30, 2024

5  out of  5
rating by Sarah Marinho
"Chelsea is so great!! Always so helpful and quick to respond with any questions I might have. It’s been a pleasure working with her and her team!"
We responded:
"Sarah, Thank you for your kind words! We're delighted to hear Chelsea and the team have been helpful. We look forward to continuing to support you!"
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Tony Rodgers

August 21, 2024

5  out of  5
rating by Tony Rodgers
"It was refreshing to talk with a pleasant & knowledgeable person regarding my insurance needs. Hannah Flynn knew exactly what i was needing and quickly located and provided me the required documents. It is a shame this type of service is so rare these days."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with the excellent service you deserve. We'll be sure to pass along your compliments. Have a great day!"
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KELLY MOY

June 7, 2024

5  out of  5
rating by KELLY MOY
"Hannah Is amazing! Our property Mgmt company is being very difficult this year. Called her to make updates, barely hung up and the information was emailed to me. Thank you!"
We responded:
"Thank you so much for sharing with us. Glad we were there to help!"
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deepak gandhi

June 6, 2024

5  out of  5
rating by deepak gandhi
"Recently had a great experience with my local State Farm. I had an issue with my mileage reading.Hannah Flynn @ State Farm was able to fix this issue . I recommend her for the professionalism and great communication skills. Thank you"
We responded:
"Thank you for sharing you feedback, we appreciate you!"
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Leilani Davis

June 4, 2024

5  out of  5
rating by Leilani Davis
"Hannah and Stephany have been such a tremendous help! Hannah went above and beyond with assisting my husband moving from another state farm agency to mine so we could combine households, and save on our insurance. She made the process seamless, answered all of our questions and followed up timely! Stephany assisted quickly in helping me update my drive safe and save app information, as i entered the incorrect mileage, she quickly jumped in and got it fixed for me, and followed up once it was completed. The responsiveness, professionalism, and dedication to this team has been the best from day 1. Thank you to my friend Bria Brown for her recommendation and guidance as a previous employee, and for getting me in contact with a great team for myself and now my husband!"
We responded:
"Thank you for your kind words! Our team strives to provide the very best customer service during all phases of life, always by your side."
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Harland Henry

May 22, 2024

5  out of  5
rating by Harland Henry
"I like working with proficient professional staff and this agency offers the best in professionalism, good communication and efficiency. My latest experience took less than 30 minutes to resolve between a report, a schedule for auto repair and a replacement car during repair. And it was all seamless. I can rely on Patrick Gray State Farm Agency at all times. I highly recommend them on anything insurance."
We responded:
"We are committed to providing excellent service and ensuring that our customers can rely on us at all times. Thank you for your recommendation, and please don't hesitate to reach out to us for any insurance-related needs in the future always happy to help!"
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Jimmy Tran

May 9, 2024

5  out of  5
rating by Jimmy Tran
"I can only say good things about this company and staff, I been with them since I was on my dads policy when I got my learners permit and been with them ever since, I am in my mid forty's now and everytime I call Patrick grays office they provide great service, I delt with the whole staff personally but have been dealing with Stephanie for years now and she always provide awesome service and always go above and beyond to help with any situation brought up. She helped me save tons of money and always provide answers that I am looking for. There is No hesitation for recommending this staff and will always remain a customer to this great team, thank you guys"
We responded:
"Thank you for your heartfelt review! We're grateful for your loyalty and thrilled to hear that Stephany and our team have consistently provided exceptional service. Your recommendation means the world to us. We look forward to serving you & your family for many more years. "