State Farm® Insurance Agent Patrick Gray
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Michael
November 19, 2024
"Hannah Packey was REALLY easy talk to and to work with and solved all my concerns and issues in just a few short minutes. She is a true asset to the Robert Gray State Farm office! Keep up the Great work Hannah!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Craig Geyer
November 13, 2024
"I have been with SF for over 30 years and Mr. Gray's office for the last 12. Patrick and his staff are always professional and immediately response to any inquiry!"
"Craig, Thank you for your kind words! We're thrilled to hear about your positive experience with SF and our office. We appreciate you and look forward to continuing to serve you!"
Stacey Currie
October 18, 2024
"Hannah was very polite, helpful, efficient and a true delight to deal with. Thank You State Farm for hiring good people."
"Stacey, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Hannah was able to assist you in such a positive manner. Providing excellent service is our top priority, and it's wonderful to know that Hannah exemplified this during your interaction. We will be sure to pass along your compliments to Hannah and the rest of our team. If you ever need further assistance, please don't hesitate to reach out. Thank you once again for your feedback and for choosing State Farm!"
Steve Gary
September 30, 2024
"My experience with this State Farm office is exceptional, truly professional and knowledgeable in all things pertaining to INSURANCE..."
"Thanks for the awesome review! 🌟 We're here for you! 🙌"
Sarah Marinho
August 30, 2024
"Chelsea is so great!! Always so helpful and quick to respond with any questions I might have. It’s been a pleasure working with her and her team!"
"Sarah, Thank you for your kind words! We're delighted to hear Chelsea and the team have been helpful. We look forward to continuing to support you!"
Tony Rodgers
August 21, 2024
"It was refreshing to talk with a pleasant & knowledgeable person regarding my insurance needs. Hannah Flynn knew exactly what i was needing and quickly located and provided me the required documents. It is a shame this type of service is so rare these days."
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with the excellent service you deserve. We'll be sure to pass along your compliments. Have a great day!"
KELLY MOY
June 7, 2024
"Hannah Is amazing! Our property Mgmt company is being very difficult this year. Called her to make updates, barely hung up and the information was emailed to me. Thank you!"
"Thank you so much for sharing with us. Glad we were there to help!"
deepak gandhi
June 6, 2024
"Recently had a great experience with my local State Farm. I had an issue with my mileage reading.Hannah Flynn @ State Farm was able to fix this issue . I recommend her for the professionalism and great communication skills. Thank you"
"Thank you for sharing you feedback, we appreciate you!"
Leilani Davis
June 4, 2024
"Hannah and Stephany have been such a tremendous help! Hannah went above and beyond with assisting my husband moving from another state farm agency to mine so we could combine households, and save on our insurance. She made the process seamless, answered all of our questions and followed up timely! Stephany assisted quickly in helping me update my drive safe and save app information, as i entered the incorrect mileage, she quickly jumped in and got it fixed for me, and followed up once it was completed. The responsiveness, professionalism, and dedication to this team has been the best from day 1. Thank you to my friend Bria Brown for her recommendation and guidance as a previous employee, and for getting me in contact with a great team for myself and now my husband!"
"Thank you for your kind words! Our team strives to provide the very best customer service during all phases of life, always by your side."
Harland Henry
May 22, 2024
"I like working with proficient professional staff and this agency offers the best in professionalism, good communication and efficiency. My latest experience took less than 30 minutes to resolve between a report, a schedule for auto repair and a replacement car during repair. And it was all seamless. I can rely on Patrick Gray State Farm Agency at all times. I highly recommend them on anything insurance."
"We are committed to providing excellent service and ensuring that our customers can rely on us at all times. Thank you for your recommendation, and please don't hesitate to reach out to us for any insurance-related needs in the future always happy to help!"
Jimmy Tran
May 9, 2024
"I can only say good things about this company and staff, I been with them since I was on my dads policy when I got my learners permit and been with them ever since, I am in my mid forty's now and everytime I call Patrick grays office they provide great service, I delt with the whole staff personally but have been dealing with Stephanie for years now and she always provide awesome service and always go above and beyond to help with any situation brought up. She helped me save tons of money and always provide answers that I am looking for. There is No hesitation for recommending this staff and will always remain a customer to this great team, thank you guys"
"Thank you for your heartfelt review! We're grateful for your loyalty and thrilled to hear that Stephany and our team have consistently provided exceptional service. Your recommendation means the world to us. We look forward to serving you & your family for many more years. "
Ryan Hammond
April 30, 2024
"Worst decision you can make is choosing this agency. You absolutely cannot trust this agency. I'm miserable right now because of patrick gray. In the last 8 months my price went from paying $143 a month for car insurance and rental insurance and then one month jumped to $178 a month. THEN I WOKE UP THIS MORNING AND WAS CHARGED $227. I WAS NOT MADE AWARE OF ANY PRICE INCREASES ON ANY EMAILS. IM A POOR GUY WORKING 2 JOBS WITH A 2014 POS WITH 155,000 MILES ON IT. I'm beyond furious on how they suck you in and spit you out. and they don't help you they just give you the run around... in the process of finding another company to do business with since patrick gray can't do anything for me. So now a few momths later I wake up with out being notified that insurance went up to 267 per month. I have no tickets and a payed off car this is insane. I'm 35 yrs old. All the other 5 stars got to be fake ppl can't be this happy with rates shooting up in leaving ASAP. Patrick Gray is the worst experience I ever had your a fool to buy into this company."
"I'm truly sorry to hear about your experience. We understand your frustration, and we want to address your concerns. Sudden price increases can be quite distressing. We apologize for any inconvenience you've faced. While we understand your decision to explore other options, we would appreciate the opportunity to review your policy and explore any potential discounts or alternative coverage options that might mitigate the impact of these price increases. Please contact our office, and we will make every effort to assist you promptly and find a solution that better suits your needs. Your satisfaction is important to us, and we want to ensure you have a positive experience with our agency. "
Sreemoy Ghosh
April 23, 2024
"Great service, great quotes and very fast! Highly recommend"
Pauline Blake
April 19, 2024
"Recently, I was randomly stopped by an officer who explained that as he drove behind my vehicle, he ran my license plate and saw I had a seize vehicle request. As I sat listening and bewildered, I provided my license, registration and insurance. He then suggested I called my insurance company State Farm, Patrick Gray's office. They also pulled up the same State request to seize my vehicle. Patrick Gray and his staff quickly figured out how this happened from a previous situation that occurred while with a different State Farm office. The error was left uncorrected. Patrick Gray's office quickly went to work, contacting the State to get the information corrected and updated, while Patrick himself explained the situation to the officer in detail. My license was eventually returned and the ticket revoked. This was an example of a bad day turned into a good day because someone knew what to do. I would not know where to begin had I been left to handle this alone. Patrick Gray and his team knew exactly what to do instantly. They jumped into action and helped me get safely off the side of a busy road and on my way. I was in good hands with a knowledgeable team who helped save me from what could have been a costly and unpleasant experience with the law. Great work Patrick Gray and his State Farm team. I can't thank you enough. Thank you Ms Hannah Flynn for your quick response to my request for documents to be sent to me re: my renters insurance with State Farm....and you were not even aware that I had a deadline to submit these documents. I guess I had nothing to worry about after making my request to you. Great prompt service. Its good to have the State Farm team on my side yet again"
"Thank you so much for taking the time to share your experience with us. We are truly gratified to hear that we could assist you during a stressful time and that our efforts had a positive impact on your day. Your trust in our team is highly valued, and we're delighted to have been able to help you resolve the issue. It's customers like you that make our work so rewarding. Please know we are here for you anytime you need assistance. "
Wen-D L
April 3, 2024
"Chelsea was very responsive and friendly"
"Thank you so much for sharing with your feedback with our office."
Brysen Thorpe
March 26, 2024
"Stephany is always so helpful and detail oriented."
"Brysen, Thank you for your kind feedback. We are thrilled to hear this as our goal is to consistently provides helpful and detail-oriented service. We look forward to continuing being your Good Neighbor!"
Arold Joasil
March 21, 2024
"Chelsea is great! I appreciate her professionalism and focus on customer satisfaction."
"Thank you for your positive feedback! We are delighted to hear that Chelsea provided you with excellent service. Our team is committed to delivering professionalism and ensuring customer satisfaction. We appreciate your kind words and look forward to serving you again in the future."
Chris W Bonner Jr
February 20, 2024
"This team is very kind, friendly, courteous and knowledgeable on the subject matter. I have several financial instruments with them and I have been a member for well over a decade now. They have always been pleasant and I would recommend people from all demographics to seek them out."
"Chris, Thank you for your positive review! We're thrilled to hear that you have had a great experience with our team. We appreciate your loyalty as a member for over a decade. It means a lot to us. We strive to provide excellent service to customers from all demographics. Thank you for recommending us!"
Mattie Aikens
February 19, 2024
"The positive experience working with Marcus Jefferson as a first-time homebuyer. It's great that he made me feel comfortable and took the time to help me with my policy. If you ever need to do business with him again, you would be happy to, and you plan to recommend him to your family and friends. It's wonderful to have someone like Marcus who you trust and enjoy working with. It's wonderful that I had a positive experience working with Marcus Jefferson and that he made it easy for you to understand my policy. Thanking him and expressing your appreciation is important, and sharing my positive experience with your family and friends is a great way to help others who may need similar assistance. Marcus provided me with exceptional service, and it's always great to acknowledge and recognize that. Marcus Jefferson, keep God first; he will move you to bigger mountains."
"Delighted to hear you had a positive experience with Marcus as a first-time homebuyer. We look forward to being there for you as your Good Neighbor! Welcome!"
Helene Dannenberg
February 15, 2024
"Hannah Flynn made the “chore’ of updating our insurance when we purchased a new vehicle fast and painless! Hannah was very professional and at the same time, very personable and easy going. That made my day! Patrick Gray’s entire staff has been great in our dealings. Thank you, and keep up the great work."
"Helene, Thank you for the kind words! We strive to make insurance updates a breeze. Our team is dedicated to providing professional and personable service. We appreciate your feedback and will continue to deliver excellent service."
Bridget Suarez
January 29, 2024
"Wonderful agency to work with. Hannah is incredibly helpful and efficient in helping answer questions and make any necessary changes requested. We appreciate all you do."
"Bridget, Thank you for your wonderful feedback! We appreciate your kind words about Hannah's helpfulness and efficiency. Your satisfaction is our priority, and we are grateful for your support."
Tanya Torres
January 15, 2024
"Hannah and the other ladies are absolutely amazing, helpful, friendly and are quick! When i was adding a vehicle to my car she noticed additional coverage that i had requested that i didn't need and saved me even morw money.Patrick Gray's rates are competitive and the help you get is incredible. Appreciate the team!!"
"Thank you Tanya so much for sharing with us this amazing feedback! We really appreciate being able to help each of our customers with their insurance. "
Vito Mik
December 22, 2023
"Hannah has been so helpful to our insurance situation. Every time I email she responds almost immediately. Thank you so much for all that you do!!!"
"Thank you so much for the feedback. We are glad to hear this, we do our very best to help our customers. We appreciate your business!"
Samantha Rybarczyk
December 19, 2023
"We absolutely adore Chelsea! Her customer service is always amazing and personable. She is extremely knowledgeable and actually cares for you as a person not just another client!"
"Thank you so much for your kind words, Samantha! We're thrilled to hear about your positive experience with Chelsea. It's our top priority to provide knowledgeable and personal service, and we're glad to have you as part of our community. Your trust means the world to us, and we look forward to continuing to be here for you & your family!"
Scott Freiberger
December 13, 2023
"Hannah and the staff in the office are always very happy to assist with any concerns I may have. Very pleased with the office (the rising prices of insurance-not so much). I have been with Patrick for years and they make it as smooth and simple as insurance can be. Definitely recommend Patrick and his office."
"Thank you so much Scott for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you've been satisfied with our service over the years and of our team, specifically Hannah. We understand that insurance cost can be challenging, and we're glad to be able to be there to help. Your recommendation means that world to us. We look forward to continuing to serve you in the future."